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Terms and Conditions

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Terms & Conditions

Last Updated: March 28, 2026

1. Acceptance of Terms

By accessing and using the Jay Engineering website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services

Jay Engineering provides repair and maintenance services for material handling equipment including:

  • Hand pallet trucks and trolleys
  • Hydraulic scissor lifts and drum lifters
  • Stackers and forklifts
  • Supply of genuine spare parts
  • AMC and preventive maintenance services

3. Service Terms

All repair and maintenance services are subject to the following terms:

  • Services are provided based on equipment condition and availability of parts
  • Quotes are valid for 30 days from the date of issue
  • Payment terms will be specified in the service quotation
  • Warranty terms vary by service type and will be communicated separately
  • Customer is responsible for equipment transportation unless otherwise agreed

4. Pricing and Payment

All prices are quoted in Indian Rupees (INR) and are subject to applicable taxes including GST. Payment terms will be specified in individual service agreements. We reserve the right to modify our pricing at any time.

5. Warranty and Liability

We provide warranty on our repair services and spare parts as specified in the service agreement. Our liability is limited to:

  • Re-performing defective services at no additional charge
  • Replacing defective parts covered under warranty
  • Refunding the service fee if repair cannot be completed

We are not liable for any indirect, incidental, or consequential damages arising from our services.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about equipment condition
  • Ensuring equipment is clean and safe for service
  • Following recommended maintenance schedules
  • Proper use of equipment after service
  • Timely payment as per agreed terms

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Jay Engineering and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

Jay Engineering shall not be liable for any damages arising from the use of our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bhopal, Madhya Pradesh.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Jay Engineering

Shop No. 03, Near Panjabi Baag, New Ashoka Garden, Ashoka Garden, Bhopal – 462023, Madhya Pradesh

Phone: 9981475007 / 9111455315

Email: info@jayengineering.in

GST: 23ICBPK2892H1ZI